Fred S Tyw
map-marker Dranesville, Virginia

Problem with transcript request

I just need to order my transcripts,so what's the problem talking with a live person. It must be another way to order this tran
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Pros:
  • Idk
Cons:
  • Idk

Preferred solution: Deliver product or service ordered

Shoug K

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Verified Buyer
|

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

I paid for the transcript and I didn't receive anything

National Student Clearinghouse - I paid for the transcript and I didn't receive anything
Basically, I've ordered transcript, and they emailed me, but there's no final grade or anything. They just emailed me do not pay and the order confirmation but I didn't receive my grades.
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Dayshawn Kfq
map-marker Fort Pierce, Florida

Missing transcripts

Order my transcript 1/18 from university of phoenix to go to Florida Atlantic University. I have not received it. University of Phoenix -irn#180150**** 1/292003- 03/29/2006 degree 2007 Thank you Fara Bacchus 407-963-**** farasway@***.com
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Christine S Sjn

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Verified Buyer

I'm not satisfied with their security measures with sensitive data

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National Student Clearinghouse - I'm not satisfied with their security measures with sensitive data

They are in charge of safekeeping of critical records, and yet their "order tracking" maintains no record of when the transcript was retrieved by the target school? Shouldn't they be recording login information, date/time, IP address of who accessed my private data?

I guess not, silly me.

Of course, the school says they never got it. What's the remedy? Spend another $15.65 to do the exact same thing I did a month ago and expect a better result this time. I'd have better luck giving some stranger on the street a letter and $15 and asking him to make sure it got mailed for me.

Really, maybe I'll try that next because it's more likely to work.

Do these universities know what sloppy recordkeeping they're allowing by these companies to whom they're outsourcing?

I guess they don't care, not their liability. What a ripoff.

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Loss:
$16
Pros:
  • Could be a fast way to get your transcript sent somewhere
Cons:
  • Are not tracking delivery or retrieval of their product

Preferred solution: Deliver product or service ordered

User's recommendation: Encourage your university NOT to outsource this function

Kylie K Irx

I am getting no help. No one answers the phone.

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There is no one to answer the phone. I sent my transcript last week and it hasnt gone through. They sent me an email as well that makes no sense.
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Preferred solution: Help and assistance with someone on the phone

LaLoudLight

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Verified Reviewer

Transcript

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First time dealing with this middle man business. It's inappropriate that anyone is a process for our own things. That it's all one-of and that they charge people for this. At first it makes sense that it's a matter s validity and accountability but that's really s farce because it's just a tax and a way for some non-academics to make some money on top of this systemm
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Preferred solution: Full refund

User's recommendation: Lol, well it's a oligarchy and we're forced to comply so this is moot.

Rose A Jte

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Verified Reviewer
| map-marker Montgomery, Alabama

Money back

I ordered a transcript to the University of Alabama and it keeps going to the wrong one. And then they will not return my money!!
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Anonymous
map-marker Saint Louis, Missouri

I’m having trouble finding my college transcript

Im having trouble finding my college transcript i tried to but didnt get if I tried several times and no success
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George G Mkp
map-marker Broad Run, Virginia

Transcription service is horrible !

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National Student Clearinghouse is an absolute joke ! I ordered a copy of my transcript which they promised to get to me in 3 - 5 business days.

I urgently needed it for a possible job offer. After over a month, I still didn't receive my transcript and lost out on a new job.

When I asked them to cancel and refund my transcript order, they claimed they couldn't do it. I had to contact my university registrar office who were non-responsive.

They continued to process and charge me for my transcript order ($13.50). While it is not a big amount, their incompetency and unprofessionalism is what irks me the most.

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Loss:
$14
Cons:
  • Everything about their so called services

Preferred solution: Apology

User's recommendation: Order transcript direc from your college registrar, bypass these clowns !

Anonymous
map-marker Atlanta, Georgia

Annoyed

The school that my transcript was supposed to be sent to never got them. Parchment worked amazingly for my other transcript. This site, however, is a huge joke and actually looks like a scam
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User's recommendation: Not at all and I wouldn’t use it if there’s another option

Yu-Chi H

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Verified Reviewer
| map-marker Taitung, Taitung

Can not log in with my account

I need help to re-login with my account at Student Clearinghouse. I probably tried many times as I forgot my password and username. Would you help me to find the solution? I appreciate your assistance. Sending an Email (huangyc@***.edu) works for me the most.
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Jaymison Jru
map-marker Lynn Haven, Florida

Transcripts

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Ordered electronic transcripts and they were emailed quickly, though theres a catch: the link has to be viewed and downloaded within an HOUR of being sent. Oh, it can also only be viewed properly with adobe acrobat. Charging $8 for transcripts only to basically restrict access to them is ridiculous. I ordered from parchment for another school and those transcripts are available for 30 days! Im slightly pissed.
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Shalese M

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Transcripts

National Student Clearinghouse - Transcripts
National Student Clearinghouse - Transcripts - Image 2
I purchased transcripts to be sent to another place in June and now just recently purchased today the same transcript to be sent to same place
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Loss:
$25

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Longview, Washington

The wrong transcripts got sent got 4 copies Of the same thing and I only wanted to but I was trying to get a copy from a different college that you sent me all the same ones from the same school. Wit

Of the same thing and I only wanted to but I was trying to get a copy from a different college that you sent me all the same ones from the same school. I would like a refund? You have no phone number on your website which is stupid just for navigation on it
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User's recommendation: Would like a refund

Deshaynee I

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Verified Reviewer
| map-marker Lihue, Hawaii

How to Electronically Send Transcript

Aloha, I am trying to send my transcript from University of Hawaii Manoa to AACOMAS. When I go to National Student Clearinghouse website, there is no option to send electronically. I am then prompted with to either mail or hold for pick up and have to give an address of my recipient. Please let me know how I can resolve this quickly.
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Preferred solution: Be able to send my transcript electronically.

Phyllis C Hol

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Verified Reviewer

Can't retrieve transcript

I have tried different devices to retrieve my transcript. An error message shows that it can't be retrieved. I need my transcript for important reasons.
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Loss:
$10
Pros:
  • Easy yo retrieve transcript
Cons:
  • Access transcript
  • I need transcripts to get my job

Preferred solution: Deliver product or service ordered

About

Summary

National Student Clearinghouse is a modern company that correlates with the educational establishments and centers. The company’s philosophy is to help the high schools, colleges and universities to better the services they provide to young people and consequently manage the daily financial routine more effectively. In other words, National Student Clearinghouse is an agent that has wide database and access to the information, which can be useful for many educational establishments. The basic company’s services are following: Compliance, Back-Office Support and Academic Support. This site may be ideal for alumnus, students, parents and teachers. The head office is located in Herndon, VA.

National Student Clearinghouse reviews and complaints

National Student Clearinghouse is ranked 332 out of 1589 in Education category

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